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Privacy Policy

Last updated: May 2026

1. Information We Collect

When you create an account, we collect your name, email address or phone number (for authentication), and birth details (date, time, and place of birth) that you voluntarily provide during onboarding. This information is essential to generate your personalized astrological readings.

2. How We Use Your Data

  • Generate personalized horoscopes and birth chart analysis
  • Power AI chat responses based on your natal chart
  • Provide compatibility matching
  • Process payments and manage your subscription
  • Send daily horoscope notifications (if enabled)
  • Improve our services through anonymized analytics

2a. Microphone & Audio

JyotiNow requests microphone access (RECORD_AUDIO) to enable voice input for the AI Astrologer chat feature. Audio is processed in real-time using speech-to-text technology (OpenAI Whisper) to convert your spoken questions into text. Audio recordings are not stored on our servers or shared with third parties. Microphone access is entirely optional — you can use text input instead. You can revoke microphone permission at any time through your device settings.

3. Data Storage & Security

Your data is stored securely in Google Cloud Firestore (asia-south1 region). All data is encrypted in transit (TLS) and at rest. We use Firebase Authentication for secure account management. We do not store your passwords — authentication is handled through Google Sign-In or phone OTP verification.

4. Third-Party Services

We use the following processors to deliver the service. Each is bound by their own privacy and security commitments:

  • Firebase (Google) — authentication, Firestore database, Cloud Functions, Cloud Messaging (push notifications), Crashlytics (crash reporting). Region: asia-south1 (Mumbai).
  • Razorpay — payment processing for Indian users (UPI, cards, net banking)
  • RevenueCat — in-app purchase processing for Google Play Billing (and Apple App Store when iOS launches)
  • Google Places API — birthplace autocomplete during onboarding
  • OpenAI — AI chat, daily horoscope generation, audio transcription (Whisper). We send: your derived chart elements (sun sign, moon sign, ascendant, nakshatra, dasha period), date and time of birth, place of birth coordinates, and the text of your chat messages. We do NOT send your name, email, or phone number. OpenAI does not retain this data for training under our API agreement.
  • Pinecone — vector database used for retrieval-augmented chat responses. Stores anonymized embeddings of astrology knowledge content; user-specific data sent at query time is not retained.
  • Anthropic, Google Gemini — alternative LLM providers that may be activated via configuration. The same data scope as OpenAI applies if used.

5. Data Retention

  • Account profile + birth chart: retained for the life of your account. Deleted within 7 days of account deletion request.
  • Chat history: retained until you delete the session or your account.
  • Audio recordings: not stored. Voice input is converted to text in real time and the audio is discarded immediately after transcription.
  • Crash logs and diagnostics: retained for 90 days, then automatically purged. Used only to debug reliability issues; never linked to your name or email.
  • Payment records and webhook logs: retained for 12 months for tax, audit, and dispute resolution, in line with Indian and international tax law.

6. Your Rights

Under the Digital Personal Data Protection Act (DPDP) 2023 and GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and all associated data
  • Withdraw consent for data processing
  • Data portability

To exercise these rights, use the "Delete My Data" option in your profile settings or contact us at support@jyotinow.com.

7. Cookies

We use essential cookies for authentication and session management. Analytics cookies are only loaded after you provide consent via our cookie banner. You can withdraw cookie consent at any time.

8. Children's Privacy

JyotiNow is intended for users aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact us and we will delete the data immediately.

9. Contact

For privacy-related inquiries, contact us at support@jyotinow.com.